Park Lake Luxury Hotel
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ゲストの声
The hotel was complete with everything we could ask for. The staff was friendly and helpful, the room was very spacious and comfortable, the breakfast was amazing. The location was great, quiet and with beautiful views of the lake. We had a car so it was really easy to go to Pucon’s center. We already want to come back in the spring/summer :)
Ana
2025年8月
The lake view from the room was amazing. The room was very comfortable and had enough space for a family of 2 adults and 2 children. Everything was clean and well-maintained. The spa infrastructure is great. There is a lot of entertainment for children (game arcade, mini golf, kids' room). The service provided by the hotel staff in general was excellent and done in a timely manner (e.g. front desk, room service, restaurant). The daily breakfast service was very organized and there was some good variety of options.
Andres
2025年7月
The bell boy - Miguel - was incredibly helpful. I had left my phone at a thermal bath. It had fallen out of the car and was in the parking lot. He called them immediately and together we found it, with the Find My Phone App, by making it give out a sound when they were looking for it. The next day I was able to go and pick it up. I don't think I ever could have done that without Miguel's help. He was very clear and very firm on the phone to the people at the thermal baths.
Rosanna
2025年2月
This is a really beautiful hotel. The location on the lake is stunning and it’s the perfect place to relax and recharge. The facilities - in particular the restaurant and bar were fantastic and it was perfect being able to sit and have a quiet drink overlooking the lake. Our room was amazing - although we were very fortunate to have been given a stunning upgrade which we really appreciated. And importantly - the team there were great - friendly, professional and engaging. A big shout out to Fabian from the bell desk who was always helpful and who delivered great customer service.
Sue
2025年1月
Great breakfast. Great view. Very friendly staff. Different places to relax with different food options. Very calm. Nice pool (indoor and outdoor).
Katia
2024年3月
Never saw them
Charles
2024年3月
Pretty much everything, with very charming and helpful staff. Our room service was perfect. Excellent breakfast and front desk.
Peta
2024年4月
Clean, comfortable room; fantastic view; wonderful breakfast; very kind and helpful staff; best value; excellent SPA facilities included in price; great location. I definitely recommend this hotel.
Bernardita
2023年11月
The hotel itself is conveniently located between Pucon and Villarica. Close to restaurants, stores and hot springs. It is also located close to Villarica volcano. The staff was extremely attentive and so sweet. Breakfast was superb and our rooms were spacious with a spectacular view of Villarica lake. There’s nothing negative I could say except that I recommend it highly
Marina
2025年1月
The hotel is beautiful and has a great lake view. Rooms are comfortable and the food is very good. Nice indoor swimming pool.
Andrea
2025年1月
予約する